Support

How to get support

We recommend that your Dynamics Partner is your first point of contact for all matters concerning the AL Code Tracker, including support. Your Dynamics Partner knows you and they know your entire solution, so in most cases they are best placed to help you.

ForNAV offers online support, by email to support@fornav.com or Open a New Support Request

We will normally get back to you within 1-2 business days.

Please note: Support enquiries that are not related to errors that are reproducible in the most recent version of the AL Code Tracker software and in the most recent version of the Microsoft Dynamics 365 Business Central standard database and that cannot be answered electronically or that require more in-depth conversation or meetings, will be invoiced according to our pricelist.

 

In case we need to go online to help you, here’s a link to our TeamViewer account: